To help ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied you can return any item that is not custom made. In its original condition within 7 Days of the date of shipment for a refund or an exchange. We inspect all returned items and then award a refund or partial refund due to restocking or if product has been used. If the return is a result of our error or from a defective product, we will refund the full cost of the merchandise plus shipping charges.